Its simple interface for management of consignment from dispatch till delivery is really user friendly, it also helps me in generating reports as well which are very informative. The only thing I don't like about way bill this that its not an app you can use offline while traveling or when away form home office. You need internet connection even though sometimes my network fails but then again all major carriers have apps so we dont rely solely upon online mode now days. We just started using waybill tracking solution three months ago but already seeing improvement in our business operations because of timely information generated through real time reporting option offered by wbt software. So far there isn’t anything significant i dislike about their service yet other than some minor issues here and there. Overall happy experience thus far. Easy system setup and integration into existing accounting procedures without much hassle. Realtime updates on status changes helps.