The system has been easy for our department in managing all of its daily activities, including reports that are required from time-to-time with other departments or divisions within my organization as well as state/local entities such as DCF & Child Support Services Division - this is very helpful! I do not have any dislikes at present but if there was anything would be more user friendly when it comes to searching specific items using multiple search terms rather than having so many drop down menus etc., which makes finding what you need difficult sometimes!! It's great because we can access information quickly without waiting days upon weeks before getting results back through paper copies via faxes / mailings from another division who needs info ASAP.