2/7/21: UPDATE: I got in touch with the manufacturer through Revain.
They were very quick to respond and resolve the issue. I thought they would just send me a replacement top bar but they sent me a whole new rack, which was too kind of them! Giving them 5 stars for great customer service, and the rack is perfect, just what I wanted and fits nicely in the corner of my room.1/29/21: Hanging rail came broken with one knob on top broken off - how can I reach out to the manufacturer? I don’t want to take apart this whole thing when I just need a replacement for the top bar please.
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