I like how easy it was for me as an administrator/IT security professional in our organization (government) who has never used this software before or had any knowledge about what they do at all! It made my job easier because we were able solve some issues immediately without having anyone else involved - which makes sense given its easeof use from both technical standpoints AND user experience perspectives!! We've been using automoxinfection since last year but there have only be 3 instances where i needed assistance so far. The support team are always willingto help you out even when your not sure if something works properly yet. !