Received the ribbon slider and three replacement parts. After being used in 4 or 5 uses, the tape came out in large loops and would not rewind. Thinking something was wrong I replaced the ribbon as instructed with the same result. I called the company that made it and asked what I was doing wrong. They hinted (wink, wink) that they also have a problem and you just need to be careful when using it. I threw them all in the trash and bought another brand with no problem. save your money
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