I like that they offer free trial so it's easy to try them before committing, but also have monthly plans if needed which are quite cheap for what we need (a few simple features). They can get expensive when used more often than necessary - not much in their control here unfortunately as once set up there is no way back from using too many resources or generating reports etc without paying each time unless i'm missing something? So be careful with usage limits/resources at first until comfortable how things work overall- great product though worth considering just because ease & simplicity alone makes this one worthwhile regardless otherwise would consider other products available elsewhere instead.