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New Zealand, Wellington
1 Level
746 Review
42 Karma

Review on Dr.Welland by Eric Montgomery

Revainrating 2 out of 5

Dr. Welland's Online Store: A Disappointing Shopping Experience

Unfortunately, I had a terrible time shopping at Dr.Welland's virtual store. Their clinics and hospitals may be top-notch, but their online shop leaves much to be desired. The website's structure is unclear, and information about the products is scant. It was a hassle to search for what I needed, and even when I did, the product descriptions were often misleading. The checkout procedure was also lengthy and more difficult than it should have been. Both the shipping times and the customer support responses were much slower than I had hoped. My entire internet shopping experience with Dr.Welland's was less than satisfying. I value their professionalism in the medical field, but I find their online shop difficult to navigate and their support staff lacking.

Pros
  • Immaculate surroundings
Cons
  • So far so good