I am an amateur/enthusiast photographer and I did a lot of searching and research before purchasing this Benro GH2 stabilizer. The order arrived on time, was well packaged and is of excellent quality in materials, construction and finish in my opinion. As an amateur, I couldn't justify spending $600 or more on a gimbal head, and I wanted one for wildlife photography with a large telephoto lens. It hit my radar and after much deliberation I went for it. I have never owned or used a gimballed head and once I set it up properly I am very happy with it. As with some of the other reviews, I find "pivoting" a little tight, but it doesn't really impact performance or use and I expect it to loosen up with use. It's rock solid with no hesitation or movement. Only time will tell how durable and long lasting, but I expect to use and enjoy it for many, many years.
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