I like that it is easy for attorneys or clients who are not tech savvy at all (which includes me)to use this software as well because there isn't anything technical about using their program; they have an intuitive interface which makes navigating through documents very user friendly! There really wasn’t much i disliked when working in our office but honestly we didn't spend enough time actually utilizing what was offered by them so maybe if you do need more functionality then look into other companies out side your firm before purchasing from within yours? We used theirs primarily only once during my whole employment tenure here since most everything can be done online without having someone physically sitting next us doing things via email etc.; however one thing could definitely improve would probably being able get better access/viewing capabilities regarding electronic signatures especially while still maintaining security measures such has passwords &.