The stairs arrived today (8-10-2022) and the zipper is torn off and taped to the cover. Also, the entire edge of the cover is torn. This is a used product. Why a used product and torn product would be sent is unbelievable. The foam has started to expand and I have no way to get it back in the box to return it. There is a puncture in the foam but I did not realize the whole thing was ruined until I opened the cover. This is poor quality control. How do I return this defective item?
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