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Madagascar, Antananarivo
1 Level
712 Review
43 Karma

Review on Premium 3-Tier Foam Dog Steps And Ramps With Non-Slip Surface, Extra-Wide Design For Elderly Dogs, Cats, And Small Pets, High-Density Pet Stairs/Ladder In Grey With Bonus Pet Hair Remover Roller by Alfred Paiz

Revainrating 1 out of 5

Used Torn Stair Cover with Broken and Puncture in the Stairs

The stairs arrived today (8-10-2022) and the zipper is torn off and taped to the cover. Also, the entire edge of the cover is torn. This is a used product. Why a used product and torn product would be sent is unbelievable. The foam has started to expand and I have no way to get it back in the box to return it. There is a puncture in the foam but I did not realize the whole thing was ruined until I opened the cover. This is poor quality control. How do I return this defective item?

Pros
  • These pet stairs can be used indoors and outdoors, making them a versatile product that can be used year-round
Cons
  • Can be difficult to position correctly in relation to furniture