The ease of use! You don’t have to do any training or spend time reading about it either. It's really user friendly!! I hate when companies make things too complicated that you can't figure out how something works before trying it. In this situation, there is nothing that made me feel like i needed more info. I did need some clarification regarding what happens if my candidate doesn't show up but they are still paid? That was easy enough to get answered as well. My biggest concern with this product would be the pricing structure. But everything else is great so far.