I like that it's easy to use - no code required! You can easily send crypto from your wallet straight into their vault for safekeeping without having any knowledge about how blockchain works or what transactions are valid/invalid etc.. They also provide you with paper wallets if needed (which they should). There isn't much else i dislike at this time but would be happy knowing there was more services offered than just storing coins in vaults such us debit cards stored within them too which could potentially help expand its reach even further.- No support team when things go wrong unlike other providers who have some sorta customer service department available 24 hours / 7 days per week depending upon where exactly around world someone may need assistance during off peak times. Would love nothing better then being able solve all my problems via chat so we dont waste each others precious resources trying resolve issues over email only to find out later our emails.