It's easy for customers or suppliers who are in different countries to communicate with each other easily via cloud services, I can see all documents at any time if necessary; it also has excellent customer relationship management functions which helps me resolve problems quickly and effectively. Although there may be some minor bugs when using this program but they have been fixed very fast by their support team so no big problem here. Cloud communication between people across continents really simplifies business operations without having to physically meet face to face! Easy access anywhere anytime makes life much easier especially during urgent matters such as stock control etc. And best part about soft expert's system is you get immediate response even though your request was not top priority list compared to others. We were able store huge amount of information about our products including pictures, specs and price details across multiple locations within minutes rather than hours or.