Exterior (Aluminum top bottom and sides everything else is cheap PLASTIC The drive is mounted on a PLASTIC frame. There is no contact between the drive and the aluminum case. This means that the aluminum case is this does NOTHING to transfer heat from the drive, no vent holes either. I drilled mine to keep the drive cool. It would have been better if the tray was metal and the outside was plastic. Also, their techs should actually check the documentation READ QUOTE : Supports a maximum capacity of up to 4TB or higher, which means ALL are supported.
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