I like how easy it is for me to use and customize my reports when needed. It's also very helpful in pulling together all of your different types of marketing campaigns into one place. Sometimes you need just a little bit more customization than what they offer but overall I really enjoy using this tool! No issues at all so far, though there are some features we would love to see added if time allows. We can pull our Google Analytics account directly into Deckchair which makes reporting much easier since now everything is right where I want it.