Missing 3 screw in hooks and all but 3 small round washers. I won't be returning it because I need it now, but every other time I would return this item because it was missing hardware. The bag containing the metal parts (15 hooks and 15 small round washers) was ripped open at the bottom leaving the rest (12 hooks and 3 round washers) dangling inside the box and an empty plastic bag until I opened it. I didn't get all the parts. Deadlines are the only reason they don't come back.
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