It's terrible. There are no instructions for the buttons either. What is the green light for? He didn't seem to do anything when the green light was on. I've bought $10 skull headphones that plug into the headphone jack and sound 100% better than these. With this product, everything was muffled and almost inaudible. Is this a scam? Seller Response: (No use - I would like to try another kit for free) We see that you have a problem with your "ECS WordSmith Noise Reduction In Ear USB Transcription Headset". If you want, we can help you solve your problem. If you're using a USB hub, try plugging your headset directly into a USB port on your computer. If you're using a desktop computer, try connecting your device to the USB port on the back of your computer. Does the same issue occur when the device is connected to another device? Going forward, it doesn't matter if the green light is on or not, because the green light isn't working on this device. If the following steps do not resolve your issue, please feel free to contact us or call us at (800/805) 644-9525 extension. 109. Sincerely, Josh
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