It helps me track my customer’s rating without having them leave their website or app/app store so they can continue shopping while I am able keep an eye out for potential problems with future purchases! So far it seems pretty easy using this software but there may be some new features coming down that road soon!! We love how quick we were notified of changes made by our clients (reviewers) because sometimes people forget about us until after time has passed where no change was found then its too late if anything happened at all during those days.