The customer service is amazing! They are always willing to help you out with any questions or concerns that may arise during your order process. If anything goes wrong it's easy for them to fix everything up right away without having to wait days like some companies do. I would highly recommend this site if looking for quality shirts at an affordable price point. You can't go wrong by purchasing from sparkypantsfirepantswear!! Great prices AND great customer support. There isn’t much else i have noticed so far but they really need more sizes in their shirt line as well as different designs of pants. Definitely give these guys a try. We needed new fireman style apparel after our old ones got damaged while working around fires (which makes sense). These fit perfectly and look awesome too :) we get compliments all time when people see us wearing them.