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United States of America, Independence
1 Level
729 Review
67 Karma

Review on Lakobos by Victor Halla

Revainrating 1 out of 5

Experience with the Lakobos Online Store That Was Not Satisfactory

I work in the home and kitchen business as a Product Manager, and I was looking forward to trying out Lakobos. However, my experience with the product was less than satisfying. Despite the fact that their website is simple to navigate and that they provide in-depth product descriptions, I was underwhelmed by the selection of things available overall. In addition, the quality of the customer service I received was below average. The representatives were not helpful and gave the impression that they were not interested in addressing my concerns. When I had inquiries regarding my order, I was unable to acquire the assistance I required, which was a source of much frustration for me. My things arrived much later than I had anticipated because the shipping process was also very delayed. When they did finally come, several of the products were broken, most likely as a result of inadequate wrapping. In general, I would not suggest Lakobos to anyone wishing to purchase home and kitchen goods of a particularly high quality. A bad shopping experience is the result of the weak variety, poor customer service, and sluggish shipping process offered by the retailer, even though they could have some nice things.

Pros
  • Price
Cons
  • There are rarely any sales or promotions.