Definitely not a substitute for flossing when trying to get rid of plaque, but great when you've eaten steak, popcorn or anything else that tends to get things stuck in your teeth. I also got a horrible beep when it wasn't working, but I was able to fix that pretty easily. May not work for everyone, but here are my steps to fix it: 1. Shutdown2. Drain all liquid from 3. Remove Nozzle 4. Turn it upside down and give it a few slaps in the face like it's bad or it's a bottle of Tommy K5. Turn the power supply upside down6. Press the button (You didn't put the nozzle back in, did you? Is it still empty? Simon didn't say so.) It cleared it for me! Reconnected and it worked again. I'm no engineer, but my wild and repetitive guess is that there is some weird air bubble/liquid block thing going on. By pouring out the liquid, hitting it, praying to odes, and then pressing the button, you suck in air that clears the blockage, like wasabi for a sinus infection. Much luck! 4. Strength
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