Header banner
Revain logoHome Page
Tim Hollins photo
South Korea, Seoul
1 Level
734 Review
54 Karma

Review on Swurfer by Tim Hollins

Revainrating 3 out of 5

The Swurfer's Online Store Does Not Live Up to Its End of the Bargain

When I was a parent, I was excited to discover the online store of Swurfer because it promises to provide kids and families with toys and games that are of high quality, innovative, and fun. My interactions with the business, on the other hand, have been nothing but disheartening. To begin, the website has a terrible layout and is extremely difficult to traverse. It is not easy to discover what you are looking for, and there is a lack of information that is specific to the products that are being sold. In addition, the process of checking out is annoying and slows down the shopping experience. Because the website loads so slowly, it took significantly more time than we had anticipated to finish making our transaction. In addition, the time it took to send the item was significantly longer than what was advertised, which left my children feeling frustrated and disappointed. When the products were delivered, we discovered that they were of a low quality and did not meet the standards that we had set for them. They were so flimsy and poorly constructed that they could not withstand even light use on a consistent basis. Overall, I do not think that Swurfer's online business is one that other people should patronize. Although it is commendable that their goal is to promote outdoor play and exploration, the company's website and products have a long way to go before they are able to live up to their promise of providing high-quality, forward-thinking, and enjoyable toys and games.

Pros
  • Prompt and trustworthy service.
Cons
  • The quality of some goods might be subpar.