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59 Karma

Review on Valence Group by John Hall

Revainrating 5 out of 5

Excellent Solution & Service From Leading Edge Company

The team was very helpful in understanding our business needs, solving problems with their expertise, and providing great service after implementation of solution! Not much to dislike about this vendor so far - they have been fantastic from start-to-finish (including post go live support).

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I would highly recommend them for any future projects you may be considering. We needed help figuring out how we could improve customer experience by implementing AI chatbots that were able to answer specific questions at scale across multiple channels within 24 hours or less.

Pros
  • Very responsive
  • Great product knowledge/expertise
Cons
  • Nothing