I was excited about these bibs at first and wore them three times I was happy and warm but on the forth time the zipper failed on the leg, I called customer service and they did tell me they would replace the zipper but I would be without them for about a month and they would replace it with the same crappy zipper. I rigged this back together and wore them a 5th time and the others leg zipper is now failing. I asked about getting a refund and was told no that they would only offer the repair option. I plan to have good YKk zippers installed locally to save time a future headaches with poor quality zippers, the customer service lady told me after I offered to get them repaired locally that if I do that I’ll void my future warranty’s. I think Refrigewear would be ahead financially offering to have them fixed locally for around $40 per zipper after paying shipping from Alaska to the lower 48 both ways but whatever. Save your self the hassle and buy winter gear with quality zippers.
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