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Ray Adair photo
Netherlands, Amsterdam
1 Level
702 Review
41 Karma

Review on PILOTDIARY by Ray Adair

Revainrating 2 out of 5

A Disappointing Experience for My Kitchen Requirements, as Reported in the PILOTDIARY

Unfortunately, my experience with PILOTDIARY, which I had been looking forward to using for my cooking requirements, did not live up to my expectations. In spite of the fact that they claimed to have a completely stocked kitchen, I discovered that the selection was extremely restricted and of poor quality. In addition, the quality of their cooking utensils left a lot to be desired, and their bakeware collection was not nearly as extensive as I had anticipated it would be. The cutlery appeared to be made of flimsy and inexpensive material, and I discovered that I needed to replace it after only a few times of using it. The disappointing performance continued with the cooking accessories. Despite the fact that they had a few helpful accoutrements, the quality of these items was very low. Both the silicone mats and the avocado slicer were challenging to use, despite the fact that they were advertised as being non-stick. In addition to that, I found it challenging to navigate the website. The time it took for my order to appear was significantly longer than I had anticipated, and the checkout process was incredibly sluggish and unreliable. My overall experience with PILOTDIARY was one that was less than satisfying. As a person who takes their culinary creations seriously, I anticipate receiving high-quality goods and outstanding support from the companies that I patronize. The PILOTDIARY fell short in both of these categories, which is a real shame. This company is not one that I would recommend to anyone who is seeking to step up their game in the kitchen.

Pros
  • Pleasant online shopping experience with no hassles.
Cons
  • Website with poor usability.