Update, the dealer sent a replacement camera that can be charged with the power bank charger. Waiting to see if he can handle the expense of the weekend event. Never got it to work, wanted to use it on our 3 week cross country tour. It took two battery changes, none of the three we tried ever held a charge. I bought a special charger to ensure a full charge did not help. Supposedly the company sent the camera for exchange, but after a week no message. Now for the return date, not satisfied! Instead of burning your camera and spending hours trying to charge your batteries, why not use a wall mounted battery charger?