In addition to the frame being completely broken and two of the four wooden bolts also broken *literally falling out of the box, just not attached to anything*, one of the traction inserts was also missing. This item arrived with many defects, we are really surprised. Frequent online shoppers and never encountered such an experience. Returned, of course, but I feel very unhappy. I don't feel healed from this experience. I received NOTHING for my extreme inconvenience. I don't think it's appropriate. Especially if they want a regular customer. This is twice before buying.
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