I like how easy it is to use, just login and get going! It's not very user friendly for those who don't know what they are doing but other than that, it works great! I highly recommend this because of the ease of use and that it makes scheduling meetings very simple. I have had to contact customer service many times because it doesn't work as intended or it has glitches. That's the only downside I can think of. Make sure you do research about it before purchasing. You need to be able to figure out how to use it properly. I am able to schedule meetings in less time than using my phone to text people.