I like that it is available for all devices with an internet browser - no need or desire really! The software needs some work but this will come as they continue their development process (which has been ongoing). They have helped us get our website up-to date so we can provide captions through multiple platforms including mobile apps/tablets etc., which was very helpful when people were not able use regular computers at home due too illness / disability issues during quarantine period; now everyone's happy again :).