It was easy enought that I could start my first chatbot within minutes of installing it in Slack! As far as features go - there isn't much too dislike about this product at all so no complaints here either! We were looking into how we'd communicate more efficiently internally when someone had something urgent or important they needed our attention but didn’t know who else would respond best if not us directly via email etc..
This has been great because any questions asked by anyone inside or outside IT gets directed straightaway through actional science bot which saves time & effort wasted trying find out what happened after hours only just got back myself!!