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Montenegro, Podgorica
1 Level
708 Review
59 Karma

Review on EDOU by Nick Colton

Revainrating 2 out of 5

A Poor Shopping Experience at EDOU

Recently, I had the bad experience of making purchases from EDOU, an online retailer that markets a wide range of high-quality items for outdoor purposes. My experience, however, was by no means positive. I initially considered the website to be illogical and challenging to browse. The things I was looking for were difficult to find, and even when I found, the descriptions were inadequate and confusing. Despite my irritation, I made the decision to complete my purchase in the hopes that the items themselves would be worthwhile. Unfortunately, I was let down one more when my package showed up. The products' quality was subpar and they did not match their descriptions. My requests for a return or exchange were met with poor comments and protracted wait times when I contacted customer support. It was obvious that EDOU did not appreciate my patronage or my level of customer happiness. I had a bad purchasing experience and ended up with items I didn't desire. I can't help but suggest EDOU to anyone looking for trustworthy and dependable outdoor power equipment and accessories. They are a terrible option due to their unclear website, subpar products, and indifferent customer care.

Pros
  • User-friendly webpage.
Cons
  • Sometimes service is slow to respond.