My package arrived quickly! At the autopsy we had a part that appeared to be defective. I contacted the seller and within two days I had the replacement part and it was fine. This air conditioner works great. This keeps the bedroom at a very cool temperature. I love the extra features this unit offers and if it gets too cold at night I like to have the remote by my bed so I don't have to get up. This is a great device for the price and the customer service has been great.
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