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Syria, Damascus
1 Level
700 Review
88 Karma

Review on Decopolitan by Jason Lee

Revainrating 2 out of 5

Decopolitan experience was disappointing

I regret to report that Decopolitan was a very disappointing place to shop. I discovered the truth to be quite different despite the website's claims of high-quality products and excellent customer service. First of all, it was challenging for me to locate what I was looking for due to the website's confusing navigation. Additionally, the search feature was unreliable and frequently returned irrelevant results. The products I bought were also of poor quality, and many of them started to exhibit signs of use and wear not long after I bought them. In particular, the window treatment hardware was flimsy, badly made, and rendered useless. To make things worse, when I tried to contact Decopolitan's customer service for help, they were unresponsive and unhelpful. It appeared as though they had no regard for their clients. Finally, the products came slowly, insufficiently packaged, and in less-than-ideal condition. Decopolitan was an extremely disappointing web retailer overall, and I would not suggest it to anyone. For your kitchen and home needs, save yourself the trouble and locate a more dependable and trustworthy online retailer.

Pros
  • Quick and simple payment on an intuitive website.
Cons
  • Quality of the merchandise that is below par.