It is helpful as it helps us determine where our customers are looking for new resources, new technologies etc., but I don't think there's anything specific from this product about being able to integrate with any other system/platforms or integrations (ie- Power BI tool).
Our team has been using microgrids services since 2016 so we've done some significant work around data management - specifically ETL process & API integration into various platforms. The ability to monitor all aspects of our micro grid including battery health, solar output, load demand etc is very valuable for managing this system efficiently. I have not found any downsides as yet but would be interested if anyone has anything else they'd like added or different about their experience with these services! We are using them at work to help us manage power loads across multiple sites within our organization so we can better understand how efficient specific locations really operate.