The best thing about this software is that it has many useful features to help with managing our waste streams of plastic bottles as well as cardboard/paper products. There are also some great tools within the program which helps streamline processes such as sorting through recyclables or tracking inventory levels in real time (which saves us money). Sometimes there can be issues when trying to use certain functions but these problems have been resolved by support staff quickly upon initial contact via email. I highly recommend using an account manager who understands how businesses like ours work so they can assist you throughout any challenges we face. We've seen significant cost savings from having better systems set up and being able to track what's going into each bin daily vs monthly basis prior to implementation.