Review on Olde Thompson Liberty Wood Pepper by Kristi Hovde

I bought a 13" Liberty Mill in April 2019. It stopped working on September 4th, 2021. I was so sad. I contacted Olde Thompson on September 8th 2021 and Lois was immediately responsive and helpful.She explained to me why the grinder wasn't working, why the part fell out and thanked me for calling to replace the part.It was wonderful working with her , and was extremely helpful.She spoke like she genuinely enjoyed her job and left me feeling that my purchase of this Olde Thompson grinder was a great purchase and I have no regrets.You have the most amazing lifespan Warranty and no questions asked about parts I am thankful for this beautiful pepper grinder, it is the best grinder I have ever had.