The simplicity in which it can be used with other tools is what I appreciate most about this software.
It's also very easy for new users to pick up as there are no complicated steps or commands that need memorising. Some features could definitely have been improved upon such as adding more complex calculations but these things take time! Using RIAKTR has helped us create reports faster than we would otherwise do so (without using any external sources). This allows our team members to spend less time searching through spreadsheets/reports manually looking at historical figures instead being able to focus purely on analysing current statistics.