The best feature is that it can be synced with Google Suite (Gmail, Calendar) which saves an immense amount of work in keeping up-to date with emails from all sources. I had issues with Gmail sync as there were times when emails did not download properly into my inbox; however this was fixed by the customer support team within 24 hours. Customer Support Team at Gmail has been very responsive so far! Very helpful staff in resolving any queries or problems you may have using their platform. We are running our own email marketing solution but having another tool like Mail Lab helps us manage multiple platforms/email providers from one dashboard instead of doing them manually. This ensures we stay on top of everything without missing out anything important going through various channels / services provided by others. Email Marketing Solution - Managing Multiple Platforms via 1 Dashboard Instead of Multiplicity!! Easy management of emails received across different platforms such as GMA.