Review on CTCTickets by Chris Wade

1. First of all I ordered two tickets for Dark Tranquillity concert in Vienna, Austria on February 6th 2019. I have paid via Paypal on December 14th 2013 after receiving an email from them that they will ship before Christmas - but it was just a lie. They marked the payment as shipped on their webpage, but it never arrived. After some e-mails back and forth followed by sending me the invoice again they finally sent the tickets pretty fast after that about one week later - so nothing serious here I think...



2. But then they did it again. I ordered some tickets for Testament / Exodus concert in Vienna, Austria on March 28th 2019 (2 tickets). Payment was done on January 14th 2019 via Paypal - like always. They marked the payment as shipped on their webpage but they never arrived! After another email after email and sending them the Invoice again they finally sent the tickets one week later -_- Now this is annoying...



3. But it did not end here...okay. So I ordered some more tickets for Testament / Exodus concert in Vienna, Austria on March 29th 2019 (4 tickets) because my friends wanted to go too. Payment was done on January 25th 2019 via Bank Wire Transfer(EUR) - because I trusted this company by then I did not scam them just in case they did send the tickets. They marked the payment as shipped on their webpage but they never arrived! After another email after email and sending them the Invoice again they finally sent the tickets one week later -_- Now this is frustrating...

4. But it did not end here...okay okay okay. So I ordered some more tickets for Testament / Exodus concert in Vienna, Austria on March 30th 2019 (2 tickets) because my friends wanted to go too. Payment was done on January 28th 2019 via Bank Wire Transfer(EUR) - thinking about sending them a complaint at Paypal now because every time there was an issue with my orders via Paypal as well as paying via Bank Wire Transfer

I've had mixed experiences with CTCTickets. I know that this company has a lot of satisfied customers, but they have also done some things wrong to me and my friends in the past few months. It's been really frustrating when we were looking forward to going to these concerts for weeks or even years - only to be told that our tickets will arrive "soon" then never show up at all. I think it would be worth your time and effort if you want any kind of assurance about what will happen before you order your concert tickets from CTCTickets - because their customer service is not always helpful enough to answer questions like: What date did we receive payment? When was the money transferred into our account? Etc...