However, I am a bit disappointed with the speed of response from their customer support team. I would recommend any prospective users of NameBright register and host their site on Namebright's platform to avoid issues such as these. NameBright was extremely helpful when I needed help getting started quickly, and they were very responsive. But once my hosting account expired, their staff did not respond at all! After several weeks without contact, I had no choice but to switch hosts. They could easily provide more detailed instructions on how to install Namebright if they wanted to make it easier for newcomers.