I like that there are many different options to choose from for my business needs, including both small businesses or large corporations! Their customer service is great as well!! There isn't really anything bad about this software overall; however we do have some problems here at work with our IT department not being able to update certain programs (ie Word) in time when they were needed very quickly upon opening of document - which was extremely frustrating because it made us look unprofessional while working together collaboratively during those times where updates couldn’t be completed fast enough.