Unfortunately, I had a negative encounter with the CanPump web shop just lately. Their selection of products is impressive, but I struggled to use and comprehend their website as a non-native English speaker. Unfortunately, the product I ordered was not what I got and did not function as expected. My attempts to reach their customer service department were hampered by language barriers and a general lack of comprehension. Those who are not proficient in English should not use CanPump in my opinion. Customers would benefit greatly from major upgrades to both their website and customer service.