The platform is very easy to use and has a very intuitive interface. The customer service is also great. Sometimes the platform is a little slow, but this can be solved by tweaking some settings. The reporting is also not very intuitive. It can be a little confusing when it comes to pulling data into a report. It is overall a good platform. I would recommend it. We started using SproutLoud to help us automate our digital marketing efforts. By automating our marketing, we were able to focus our time on other tasks. We also were able to track our marketing efforts without having to manually input data. The interface was very user friendly for me as I am new at this. It has helped us keep track of our leads and get them qualified faster than before. We are able to close more deals using their system. Nothing much yet but it seems like they have some good features coming up soon. For now i would say stick around because there are many great benefits you can enjoy once you use their product. Keeping track of my lead quality so we know how to prioritize and what needs attention first.