I love how easy it is to use in our restaurants! The app really helps us keep track with all orders from different customers at one time through their phone or computer so we can make sure everyone gets what they need when needed. Sometimes there are glitches but usually within an hour that has been resolved by support team members who get right back into work fixing issues quickly. We do not have any dislikes about this software as far as its ease of using on both computers & phones which makes keeping up daily tasks quick/easy. Keeping tabs on large groups of employees while also being able to order products like coffee etc easily without having constant trips out front waiting tables.