Very disappointed! After reading so many positive reviews I was happy to replace my trusty old Black and Decker that I had had for many years. It started to brown very unevenly (which is basically what I use it for). This toaster looks pretty good and loved the crumb tray, but I was more interested in the performance. The toast knob is difficult to turn. It takes forever to toast a few slices of bread. There is no consistency. The toast is always uneven and the rack doesn't slide out when you open the oven door, you have to put your hand inside to get it out. Sorry I got rid of my old toaster which actually worked better than this new one!
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