The support team is very knowledgeable, friendly staff who help with all aspects of our website needs. Very helpful in answering questions about hosting options or features available from their platform (i.e., Magento). I do not have any issues as they truly care about clients' success. They provide great customer service! We recently launched an online store which required us to update several WordPress plugins including WooCommerce since it was outdated by 3 years when we purchased this site 7 months ago -- so many changes were needed after such long time gap; however, Elitewebtech helped make these upgrades seamless without too much hassle once trained properly how things work around here.