I love that they have an easy interface for new hires, it makes onboarding much faster than if you had in house staff members who were not familiarized w/ their system or process flow! It can be confusing at first but once we got used everything was great!! They are always willing & able t o help when needed so don't hesitate contacting them. The only thing i dislike about work loud now would probably say there's too many features which could get overwhelming sometimes as well maybe more training should come up front rather then after getting hired haha just my thoughts though.. Easy payroll processing has been made even better by this software because of how user friendly its gotten over time since our previous provider left us without warning (which wasn’t good).