I have read several reviews and blogs about the most effective epilators available on the market and this product has been rated as the 'best choice' based on what I was specifically looking for [Mediterranean color face] . Removes 2 hairs with difficulty! It looks very impressive and sounds very impressive, but the result is zero. I did so much research and spent countless hours browsing products before deciding on Emjoi over Braun and I am so disappointed not to mention angry. The product is not defective. All mechanisms work perfectly. It just doesn't do the job it says it does and I don't understand all the rave reviews of this product from people who seem to know what they're talking about. I follow all the instructions to the letter and also read all the literature on how to properly use an electric epilator. -JK
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