Header banner
Revain logoHome Page
Jasin Gilstrap photo
Macao, New Haven
1 Level
736 Review
62 Karma

Review on NICEWIN by Jasin Gilstrap

Revainrating 2 out of 5

A Disappointing Online Store for Experienced Customers Called NICEWIN

NICEWIN is an online store that promises to cater to both fashion and performance, and as an expert user, I was excited to try it out because of this promise. Having said that, my interactions with the company were, to put it mildly, less than satisfying. Even while they sell a broad variety of things, including apparel and accessories designed specifically for various sports, the quality of those products is not very good. My experience with many of their products led me to believe that they were of low quality and did not live up to my expectations, which is especially disappointing when one considers the high price point of their goods. In addition to this, their customer service was poor. When I contacted their support service with a query about one of their products, I received a general response that did not address my specific issues. When I followed up with them, I found out that my question had already been answered. It was abundantly evident that they had no intention of offering individualized support to their clientele in any capacity. In addition to this, I discovered that their website was not user-friendly, which made it challenging for me to navigate and locate the information I was seeking. The procedure of checking out was laborious, and I had a number of technological challenges to contend with, all of which contributed to the aggravation of my shopping trip. In general, I am unable to recommend NICEWIN to any sophisticated users looking for fashion and performance products of the highest possible quality. NICEWIN is unable to deliver on its promises because of the low quality of its products, its unsatisfactory customer support, and its unsatisfactory internet experience.

Pros
  • friendly and knowledgeable customer service staff.
Cons
  • There were some problems with the technology.