I have been a loyal customer of Pearlstar Company for years, and I have yet to be satisfied with any aspect of my experience with them. Their product quality has been continuously low despite their extensive selection of tools, lighting, and outdoor equipment. I have discovered that the Pearlstar products I have purchased, including an outdoor lighting set and a ceiling fan, are all of low quality and break easily. In addition, whenever I've needed assistance, their customer support has been slow to respond and even less useful. In addition, their costs are typically greater than those of competing stores, making it difficult to recommend shopping there. Using Pearlstar has been a frustrating and unpleasant experience for me. As a person who enjoys working on their home, I place a premium on purchasing durable and dependable materials, and Pearlstar has let me down on both counts. If someone else was looking for tools or home improvement supplies, I would not suggest them.